Louise Phelan's global expertise is recognised through her senior independent board membership of Ryanair, and her leadership of several Fortune 500 companies over the last three decades (former CEO of Phelan Energy Group; former Global Vice President at PayPal, former Senior Manager at GE Money).


Louise is also a member of the Irish Government’s Top-Level Appointments Committee (TLAC); and a member of the President’s advisory group at Technological University Dublin. She is also a former President of the American Chamber of Commerce in Ireland.

Louise’s leadership achievements have been widely recognised - she is the first woman to receive the Sir Michael Smurfit Business Achievement Award; she is a recipient on two separate occasions of Ireland’s Businesswoman of the Year and was awarded an Honorary Doctor of Philosophy at TUD.

Her expertise includes the following areas - strategic planning and organisational design; commercial planning; driving innovation through organisational change and operational excellence; and senior-level stakeholder engagement.

Louise also invests in entrepreneurs and high innovation driven enterprises. She is strongly supportive of initiatives to support female entrepreneurs.

Louise Phelan

High Level Strategic Advisor, Businesswoman

Strategic Commercial & Operational Advisor for leading global companies | Board Member | Angel Investor | Ex-CEO Phelan Energy Group | Ex-VP PayPal | Ex-Senior Management GE Money

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Louise Phelan's global expertise is recognised through her senior independent board membership of Ryanair, and her leadership of several Fortune 500 companies over the last three decades (former CEO of Phelan Energy Group; former Global Vice President at PayPal, former Senior Manager at GE Money).


Louise is also a member of the Irish Government’s Top-Level Appointments Committee (TLAC); and a member of the President’s advisory group at Technological University Dublin. She is also a former President of the American Chamber of Commerce in Ireland.

Louise’s leadership achievements have been widely recognised - she is the first woman to receive the Sir Michael Smurfit Business Achievement Award; she is a recipient on two separate occasions of Ireland’s Businesswoman of the Year and was awarded an Honorary Doctor of Philosophy at TUD.

Her expertise includes the following areas - strategic planning and organisational design; commercial planning; driving innovation through organisational change and operational excellence; and senior-level stakeholder engagement.

Louise also invests in entrepreneurs and high innovation driven enterprises. She is strongly supportive of initiatives to support female entrepreneurs.

Key Topics:

§  Strategic Planning & Organisational Design.

§  Expert in driving change and operational excellence.

§  People and staff leadership – coaching, mentoring and leadership development.

§  Strong track record and specific expertise in global/international customer services (in-house and outsourcing).

§  Expertise in online risk management, customer service, compliance and regulatory affairs, collections, sales / telesales.

§  Facilitate growing a business aggressively while remaining compliant - “deal makers not deal breakers”.

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